Telecommute Customer Success Manager in Chicago

Job is Expired
Location: Illinois
Compensation: Salary
Staff Reviewed: Sat, Mar 13, 2021

Job Summary

A cannabis wholesale marketplace needs applicants for an opening for a Telecommute Customer Success Manager.

Candidates will be responsible for the following:

  • Understanding customer usage and account health
  • Identifying end-user challenges or requests
  • Analyzing customer data to identify trends and trigger opportunities to drive adoption with the customer

Skills and Requirements Include:

  • Bachelor’s Degree
  • 4+ minimum years experience as Customer Success Manager, Customer Experience Lead, and/or Client Engagement Manager
  • Working knowledge of IT/Business infrastructure
  • Working knowledge of data analysis and performance metrics
  • Aptitude in decision making and problem solving

COMPLETE JOB DESCRIPTION

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