Telecommute Customer Success Manager in Houston

Job ID: Available for Members

Location: Texas

Compensation: Salary

Staff Reviewed: Tue, Apr 23, 2019

This job expires in 1 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A technology company is filling a position for a Telecommute Customer Success Manager in Houston.

Core Responsibilities of this position include:

  • Answering phones and emails, providing support on a wide range of topics
  • Acting as a trusted advisor to new and prospective customers
  • Troubleshooting technical issues and communicate back to the customer

Qualifications Include:

  • Completed some college in a relevant field
  • 0-3 years of Customer Success/Support experience
  • Analytical mindset with ability to quickly recognize patterns
  • Able to master new software and systems effortlessly and quickly
  • Superb writing and communication skills: accurate, focused, and detailed
  • Strong interpersonal skills