Job Summary
A software-as-a-service company is in need of a Telecommute Customer Success Manager in Houston.
Core Responsibilities Include:
- Answering phones and emails, providing support on a wide range of topics
- Acting as a trusted advisor to new and prospective customers
- Reviewing customer requirements to provide the most optimal solution for their organization
Skills and Requirements Include:
- Completed some college in a relevant field
- 0-3 years of Customer Success/Support experience
- Analytical mindset with ability to quickly recognize patterns
- Able to master new software and systems effortlessly and quickly
- Superb writing and communication skills: accurate, focused, and detailed
- Excellent at multitasking and highly productive
