Job Summary
An esports gaming company is seeking a Telecommute Customer Support Agent.
Core Responsibilities Include:
- Reviewing and answering the daily queues of tickets with our global customer support team
- Demonstrating empathy and patience with every user to ensure the best and most appropriate outcome based on each situation
- Achieving daily goals of solved tickets without compromising the user experience
Position Requirements Include:
- 0-2 years experience in a related customer support role
- Excellent written and verbal communication skills
- Passionate about providing incredible customer support and solving problems
- Desire to continually learn and adapt your skills
- Work independently, effectively prioritize and manage your time
