Job Summary

A cloud computing company has a current position open for a Telecommute Customer Support Engineer.

Core Responsibilities of this position include:

• Building an in-depth knowledge of the company's products and integration capabilities
• Resolving customer issues
• Researching, reproducing, documenting and reporting defects

Required Skills:

• Occasional onsite visits and visits to client sites
• 5+ years of experience as a Customer Support Engineer,
• 1+ years customer support/help desk experience
• Proven technical skills
• Experience in one or more scripting languages (Bash, Perl, Python, Powershell, etc.)
• Experience working in a SaaS company