Telecommute Customer Support Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Monday, February 12, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

Bitcoin company is filling a position for a Telecommute Customer Support Representative.

Must be able to:

  • Manage, prioritize, and respond to inbound emails
  • Identify common trends within support emails to preempt issues and bugs
  • Monitor transactions occurring on the platform, identify fraudulent activity, and correct transfers

Qualifications for this position include:

  • Great with people
  • Ability to empathize with and educate customers about digital currencies
  • Self-motivated
  • Excellent organizational and written communication skills
  • Experience with supporting financial services or digital currency
  • An advocacy for digital currency and a passion for building the digital currency community