Telecommute DevOps Kubernetes Support Manager

Location: Colorado

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 09, 2020

This job expires in 14 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency has a current position open for a Telecommute DevOps Kubernetes Support Manager.

Individual must be able to fulfill the following responsibilities:

  • Assist customers with technical issues, troubleshooting, and solving issues
  • Focus on managing outcomes/customer success
  • Ensure SLA’s are being hit, building timelines for customers

Position Requirements Include:

  • 8+ years as a Linux Admin/Engineer or within an open source environment
  • 2+ years working with customers in a support type capacity
  • 1+ year leading and or managing support teams
  • Strong SLA background
  • Experience building timelines
  • Experience working with ticketing system like ZenDesk