Telecommute Ecommerce Representative in Portland

Location: Oregon

Compensation: To Be Discussed

Staff Reviewed: Tue, Nov 03, 2020

This job expires in 0 days

Job Category: Sales

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency is seeking a Telecommute Ecommerce Representative in Portland.

Candidates will be responsible for the following:

  • Responding to customer questions and transactions via phone and email
  • Crediting refunds back to customers once the warehouse has completed processing
  • Collecting data and analyzing to identify fraudulent credit card charges related to website orders

Applicants must meet the following qualifications:

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
  • Proficient with computers and technology platforms
  • Proficiency in Administrative Assistance
  • Proven knowledge of Customer Relationship Management (CRM) systems
  • Proficiency with Microsoft Office applications
  • Solid understanding of customer service