Telecommute EITaaS Knowledge and Service Design Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 09, 2020

This job expires in 14 days

Job Category: Government, Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An information technology company is filling a position for a Telecommute EITaaS Knowledge and Service Design Manager.

Candidates will be responsible for the following:

  • Managing the lifecycle of knowledge and knowledge articles
  • Managing the service design package and service design tables
  • Developing and maintaining the artifacts of this practice

Qualifications for this position include:

  • Ability to travel by land or air 25% of the time
  • BA 4 - 7 years’ experience
  • ITIL Foundations certification
  • Ability to pass a standard background check
  • Ability to provide support to the Army's information technology services
  • Ability to increase service provider productivity