Job Summary
A technology company needs applicants for an opening for a Telecommute Email Technical Support Representative.
Core Responsibilities Include:
- Effectively assisting and resolving customer issues
- Answering customer inquiries concerning our service, issues, bugs, billing, claims, etc.
- Collecting feedback/suggestions from customers and reporting/escalating them
Skills and Requirements Include:
- Company retreats
- Minimum from 1 to 2 year experience in remote working
- Minimum from 1 to 2 year experience in online customer tech support for a software/computer service
- Excellent English written skills
- Knowledge of internet technology
- Fast internet connection