Job Summary

A robotics company has a current position open for a Telecommute Enterprise Account Specialist.

Core Responsibilities Include:

• Working closely with Sales to building close long-term client relationships
• Engaging customers in conversations about renewal and expansion
• Producing client deliverables such as communications plans, SOPs, etc

Required Skills:

• 2-5 years of work experience in a Customer Success Role
• Experience working in Fortune 500 corporation, robotics or other high-tech industry
• Self-motivated and able to solve problems independently and in customer settings
• Strong communication skills to collaborate effectively with internal and external teams
• Ability to support the resolution of delivery, implementation or technical issues
• Ability to monitor clients usage throughout their lifecycle