Job Summary

A software development company has an open position for a Telecommute Enterprise Implementation Manager.

Candidates will be responsible for the following:

• Ensure customer satisfaction through excellent service delivery, issues management, and direct contact with our customers
• Mentor and grow team members
• Assist in the development of standard operating procedures for implementation

Qualifications Include:

• Ability to model our company Values
• Desire to coach, empower and motivate your team members
• Experience with having critical feedback conversations with team members
• Ability to escalate and work to remove roadblocks for your team
• Ability to work with the Director to ensure team member goals & metrics are aligned with company objectives
• Desire to make yourself available to your team for questions, guidance, etc