Job Summary
A software company needs applicants for an opening for a Telecommute Enterprise Support Engineer.
Core Responsibilities of this position include:
- Solving complex customer support tickets often involving Linux servers, source code, and web application issues
- Effectively communicating technical information to customers and engineering groups
- Working proactively with customers on activities
Skills and Requirements Include:
- Some travel to meet with co-workers or attend company events
- General understanding of how modern web applications work
- Prior experience providing technical support
- Excellent problem solving skills
- Familiarity with some flavor of production-level virtual machine
- Enthusiasm for working directly with customers