Telecommute Entry Level Research Customer Support Representative in Durham

Job ID: Available for Members

Location: North Carolina

Compensation: Send Rates or Salary

Posted: Tuesday, March 27, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A research company has an open position for a Telecommute Entry Level Research Customer Support Representative in Durham.

Candidates will be responsible for the following:

  • Providing customer service
  • Handling internal translation requests
  • Participating in customer correspondence via email, phone, chat, and the company's online system

Qualifications Include:

  • Ability to meet team-specific quality standards and volume targets
  • Tech savvy and enjoys troubleshooting customers’ problems
  • Excellent customer service skills including writing skills
  • Able to work occasional weekend or holiday hours