Telecommute Exchanges Senior Operations Analyst in Lincolnshire

Job is Expired

Location: Illinois

Compensation: Salary

Staff Reviewed: Fri, Jun 18, 2021

Job Category: Business Operations

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A global professional services company is seeking a Telecommute Exchanges Senior Operations Analyst in Lincolnshire.

Candidates will be responsible for the following:

  • Supporting his/her team in providing outstanding service delivery
  • Supporting end to end enterprise service delivery Independently handle complex tasks such as escalations, report analysis, and communication to key stakeholders
  • Developing user acceptance test plans and support the external testing experience

Required Skills:

  • Intermediate SQL knowledge
  • Project management experience with small-medium projects
  • Familiarity with Change Management concepts
  • Proven skills with properly researching, identifying, and documenting issues
  • Bachelor’s degree or equivalent years of industry experience
  • Ability to review and sign off on escalated Delivery Specialist deliverables to ensure ongoing adherence to standard operating procedures and overall quality of the deliverables

COMPLETE JOB DESCRIPTION

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