Telecommute Gym Management Software Customer Success Agent

Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Jun 16, 2022
This job expires in: 15 days
Job Summary

A technology platform company is in need of a Telecommute Gym Management Software Customer Success Agent.

Individual must be able to fulfill the following responsibilities:

  • Provide amazing service to customers via email, phone, and screen share
  • Lean on your expert product knowledge to help customers learn how to leverage our suite of products
  • Expand, improve, and maintain our knowledge base of customer help documents

Must meet the following requirements for consideration:

  • 1-4 years of experience in a customer service or support like role
  • Excellent written and verbal communication skills
  • Strong critical thinking skills
  • Strong attention to detail and ability to multitask
  • Experience with Zendesk (or other related ticketing systems)
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