Job is Expired
Location: Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas
Compensation: To Be Discussed
Staff Reviewed: Fri, Feb 07, 2020
Job Summary
A healthcare company has an open position for a Telecommute Healthcare Contact Center Infrastructure Operations Director.
Core Responsibilities Include:
- Acting as the principal Technology Leader
- Overseeing end-to-end integration of telephony and contact center components
- Developing and implementing Call Center standard operating procedures
Skills and Requirements Include:
- Bachelor's or master's degree in computer science or related field, or equivalent work experience
- 10 or more years of experience in IT, business and industry
- Five or more years of leadership responsibilities in large contact center technology environments
- Proven experience or demonstrated capability in leading IT transformational initiatives
