Job Summary

A business services company needs applicants for an opening for a Telecommute Healthcare Customer Service Representative.

Core Responsibilities of this position include:

• Talking to customers over the phone, email, online chat or social media to resolve their questions or concerns
• Responding to requests for assistance and/or possible processing of credit card authorizations
• Providing feedback reports on call issues related to downtime and/or training issues

Qualifications Include:

• GED/high school diploma is required; resident of NC
• Previous customer service experience in a call center setting
• High speed internet access of speeds of 10+ mbps download and 3+ mbps upload
• Ability to direct wire into your router (NO WIFI)
• Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time