Job Summary
A healthcare company needs applicants for an opening for a Telecommute Healthcare Services Director in Long Beach.
Candidates will be responsible for the following:
- Directing Nurse Advice Line Contact Center operations of outsourced vendors/partners
- Implementing direction and performance standards for multiple lines of business
- Managing and evaluating vendor in the performance of various clinical management activities
Position Requirements Include:
- Travel to vendor locations quarterly (10-25% travel)
- Completion of an accredited Registered Nurse (RN) Program or Bachelor's Degree in Nursing
- Minimum 7 years experience performing supervisory/management work
- Experience with Contact Center operations
- Experience managing professional staff in a clinical Nurse Advice Line Contact Center
- Experience with the use of clinical protocols such as Schmitt-Thompson