Job Summary

A home warranty and services company is in need of a Telecommute Homeowner Protection Customer Service Agent in Phoenix.

Individual must be able to fulfill the following responsibilities:

• Resolve customer issues/questions related to service, billing or other matters
• Document customer information and call history information accurately
• Process orders for new services requested

Qualifications for this position include:

• High school graduate/GED
• Enjoy interacting with customers and providing great service
• Good at solving problems and clearly explaining solutions
• Can type 25+ words per minute
• Basic computer skills including having worked with Microsoft Office products
• Have strong communication skills – interpersonal and written