Telecommute Information Technology Support Specialist

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, Jan 17, 2022
Job Summary

An information technology company is filling a position for a Telecommute Information Technology Support Specialist.

Core Responsibilities Include:

  • Communicating with users to understand the issues they're experiencing
  • Collaborating with Technical Support team members to escalate code-related threads or potential bug
  • Welcoming new users and delivering thorough answers to questions that may arise as they learn the app

Applicants must meet the following qualifications:

  • 3+ years of experience doing customer support for a USA based tech company
  • Experience providing live chat support
  • Excellent fluency in the English language
  • Familiarity with basic web design terminology
  • Attention to detail
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