Job Summary

A staffing and recruiting firm is filling a position for a Telecommute Insurance Customer Service Representative in Oshkosh.

Core Responsibilities of this position include:

• Field incoming calls from insurance policy holders and providers
• Answer and resolve all inquiries regarding benefits, eligibility, adjudication, payment or rejection of claims and/or billing questions
• Convey disposition and resolution of inquiries to customers within required time frames

Skills and Requirements Include:

• High School diploma
• 2+ years of customer service experience
• 1+ years of call center experience
• Strong computer skills: ability to navigate between screens, with multiple windows open at the same time
• Excellent communication skills
• Professional demeanor at all times