Telecommute IT Help Desk Specialist

Job ID: Available for Members

Location: Arizona, California, Missouri, Washington

Compensation: To Be Discussed

Staff Reviewed: Wed, Aug 28, 2019

This job expires in 12 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial company has a current position open for a Telecommute IT Help Desk Specialist.

Must be able to:

  • Provide excellent customer service while answering calls
  • Resolve technical issues related to hardware and software infrastructure
  • Escalate issues to other departments when appropriate

Required Skills:

  • Technical knowledge of desktop and mobile devices, printers, phones and basic networking
  • Dedicated home office space and internet connection
  • Strong customer service background
  • Ability to provide evening, weekend, or holiday support when needed
  • Ability to work independently and utilize tools to stay connected to the team