Job Summary

A company that provides information technology services is in need of a Telecommute IT Systems and Security Product Support Engineer.

Core Responsibilities of this position include:

• Responding to complex technical inquiries
• Managing technical initiatives
• Troubleshooting product defects

Required Skills:

• Bachelor’s degree in Information Systems or Information Technology or related discipline or any combination of equivalent education and experience
• 5 years of experience in a technical support or professional services role
• Experience with broad IT environments with an emphasis on customer support
• Functional knowledge of current Microsoft Windows operating systems
• Strong technical experience supporting Endpoint Manager
• Excellent communication skills