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Telecommute IVR Professional in Charlotte

Job is Expired
Location: North Carolina
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 02, 2018
Job Category: Business Operations
Employment Status: Temporary
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A staffing and recruiting firm is in need of a Telecommute IVR Professional in Charlotte.

Individual must be able to fulfill the following responsibilities:

  • Serve as a high-level subject matter expert for speech/touchtone IVR service delivery
  • Create and provide detailed input on IVR designs
  • Identify, evaluate, and recommend IVR solutions that are cost effective and customer focused

Qualifications Include:

  • 5+ years of experience as a Business Analyst
  • Telecom experience with IVR
  • Fluent in Spanish

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