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Telecommute L1 Customer Service Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Sep 18, 2018
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

Healthcare IT company has a current position open for a Telecommute L1 Customer Service Representative.

Core Responsibilities Include:

  • Delivering technical and clinical service and support
  • Interacting with customers to provide and process information in response to inquiries
  • Effectively listening to clients and gathers information from clients

Qualifications Include:

  • 3+ years of experience in a support or related position
  • Familiarity with privacy regulations, specifically HIPAA
  • Ability to interact effectively with both, non-technical and highly technical users
  • Willingness to research and figure out complex software issues
  • Familiarity with troubleshooting methodologies
  • Ability to work independently

COMPLETE JOB DESCRIPTION

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