Telecommute L2 Customer Support Engineer

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Tue, Nov 03, 2020

This job expires in 7 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing company has a current position open for a Telecommute L2 Customer Support Engineer.

Candidates will be responsible for the following:

  • Diagnosing and developing new solutions
  • Writing step-by-step processes, technical solutions, and ticket updates
  • Learning new products quickly and efficiently

Applicants must meet the following qualifications:

  • 2 years experience with software development
  • 2 years experience with customer facing support
  • C1 level English proficiency and the ability to write with a professional tone
  • Ability to read and understand code
  • Ability to write scripts and query databases