Telecommute Level 2 Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 24, 2018

Job Summary

A technology company is searching for a person to fill their position for a Telecommute Level 2 Technical Support Engineer.

Core Responsibilities of this position include:

  • Analyzing break/fix issues and delivering solutions
  • Resolving technical service issues according to standard processes and procedures
  • Logging all service data required for tracking

Skills and Requirements Include:

  • At least 10 years of experience and 2+ years of experience with the company's products and/or technology
  • ITIL Foundation certification
  • Firm background in DICOM and HL7
  • Strong background in SQL (2000 through 2014)
  • Understanding of network configuration
  • Experience with information and application security
  • Ability to trouble shoot issues
  • Experience using and troubleshooting a variety of technologies and protocols

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