Job Summary
A technology company is searching for a person to fill their position for a Telecommute Level 2 Technical Support Engineer.
Core Responsibilities of this position include:
- Analyzing break/fix issues and delivering solutions
- Resolving technical service issues according to standard processes and procedures
- Logging all service data required for tracking
Skills and Requirements Include:
- At least 10 years of experience and 2+ years of experience with the company's products and/or technology
- ITIL Foundation certification
- Firm background in DICOM and HL7
- Strong background in SQL (2000 through 2014)
- Understanding of network configuration
- Experience with information and application security
- Ability to trouble shoot issues
- Experience using and troubleshooting a variety of technologies and protocols