Job Summary

A software development company needs applicants for an opening for a Telecommute Mobile Subscription Customer Success Manager.

Core Responsibilities Include:

• Building a relationship and have an interaction with 100% of your named accounts
• Providing accurate and timely support to your named accounts
• Owning customer health and engagement targets achieving at least a 95% healthy rate

Required Skills:

• Previous experience working directly with customers
• Experience successfully managing complex accounts or projects with sophisticated clients
• Excellent communication skills (written, verbal, organizational)
• Experience working with a product that serves a technical customer is a plus
• Experience with mobile apps - developing one, growing one, is a plus
• Can work closely with customers & marketing to showcase customer success stories