Job Summary
A communications technology company is filling a position for a Telecommute NGCS Senior System Manager.
Must be able to:
- Remotely diagnose system failure and facilitate call management as applicable
- Ensure compliance with response/restoration time commitment
- Coordinate service activities and ensure compliance to contract
Must meet the following requirements for consideration:
- Ability to travel up to 10-25% to customer and company lolutions locations
- Understanding of NGCS products, systems, and services
- 3+ years of work experience in Carrier 9-1-1 systems
- Technical College degree or Industry related experience
- Must have experience in 9-1-1 emergency services
- Must have excellent interpersonal communication, presentation skills