Telecommute Operations Process Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, October 10, 2018

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A provider of higher education software, services, and analytics has an open position for a Telecommute Operations Process Specialist.

Candidates will be responsible for the following:

  • Defining and communicating Cloud procedures, policies, and standards
  • Ensuring Cloud Business Unit is fully prepared to support personnel on-boarding
  • Ensuring appropriate training and training cadence is in place

Position Requirements Include:

  • Knowledge and understanding of ITIL/ITSM framework
  • Ability to identify operational problems with a focus on avoiding time loss
  • Ability to lead and develop operations policies and procedures in such a way as to limit tool sprawl