Telecommute Overnight Customer Support Representative

Job is Expired
Location: District of Columbia, Massachusetts, New York
Compensation: To Be Discussed
Staff Reviewed: Tue, Dec 11, 2018

Job Summary

A fixed wireless broadband Internet service provider is searching for a person to fill their position for a Telecommute Overnight Customer Support Representative.

Must be able to:

  • Respond to customer emails, phone calls, and live chats
  • Identify, investigate, and resolve device and network specific issues
  • Escalate technical issues through appropriate channels as necessary

Required Skills:

  • You have excellent customer service skills including clear, concise written and verbal communication
  • You work quickly, independently, and with great attention to detail
  • You are committed to providing a consistently high level of support
  • You care deeply about representing our brand and leaving a positive impression
  • You have strong analytical and organizational skill

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