Job Summary
A healthcare services company is searching for a person to fill their position for a Telecommute Patient Tech Support Specialist.
Candidates will be responsible for the following:
- Analyzing, troubleshooting and resolving technology issues with customers
- Answering high volume, inbound phone calls from patients, utilizing a cloud based phone system
- Identifying and reporting common issues and trends to management
Applicants must meet the following qualifications:
- Knowledge of iOS, Android, Windows, Desktop Mac systems needed
- High School Diploma required
- Has an understanding and the ability to comply with all HIPAA rules and regulations