Telecommute Patient Tech Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 09, 2021

This job expires in: 6 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A healthcare services company is searching for a person to fill their position for a Telecommute Patient Tech Support Specialist.

Candidates will be responsible for the following:

  • Analyzing, troubleshooting and resolving technology issues with customers
  • Answering high volume, inbound phone calls from patients, utilizing a cloud based phone system
  • Identifying and reporting common issues and trends to management

Applicants must meet the following qualifications:

  • Knowledge of iOS, Android, Windows, Desktop Mac systems needed
  • High School Diploma required
  • Has an understanding and the ability to comply with all HIPAA rules and regulations

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