Job is Expired
Location: Eastern Time, Connecticut, Delaware, District of Columbia, Florida, Georgia, Indiana, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington, West Virginia
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 23, 2018
Job Summary
An American software company is in need of a Telecommute Platform Technical Account Manager.
Core Responsibilities of this position include:
- Managing customer cases and maintain clear and concise case documentation
- Performing technical reviews and share knowledge to actively identify and prevent issues
- Performing initial or secondary investigation and respond to online and phone support requests
Qualifications for this position include:
- Must be able to visit customers as needed
- Bachelor's degree in a technology-related discipline
- 5 years of Linux or UNIX system administration and platform experience
- Previous experience in a technical support, software development or engineering, or quality assurance organization
- Technical knowledge of the Linux kernel and Linux file system
