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Telecommute Premium Service Technician

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Fri, Apr 26, 2019
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Entry Level

Job Summary

A computer technology company has an open position for a Telecommute Premium Service Technician.

Candidates will be responsible for the following:

  • Providing world-class customer service
  • Remaining calm and professional while resolving sometimes complex issues
  • Providing customers with opportunities to enhance his/her product by up-selling when appropriate

Qualifications Include:

  • 1 year of related experience in a customer service environment
  • Hardware/Software technical support
  • Ability to troubleshoot Windows XP, Vista, 7, 8, 10, and macOS Platforms
  • Knowledge of home networks (wired and wireless) using multiple network technologies
  • Knowledge of internet connectivity using cable, DSL, satellite, dial-up
  • Must meet all other listed company requirements

COMPLETE JOB DESCRIPTION

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