Job Summary
An integrated communications provider is searching for a person to fill their position for a Telecommute Printing Customer Service Representative.
Core Responsibilities of this position include:
- Demonstrating the ability to solve relatively complex problems by analyzing variables and applying appropriate solutions
- Applying knowledge of customer’s business organizational structure, value chain, strategic plans, etc. to make suggestions
- Managing customer expectations and ensuring the completed work meets customer SLA’s and comply with company standards
Must meet the following requirements for consideration:
- Partner with Sales to prepare and make presentations to customers
- 8-9 years of relevant administrative/operational support in manufacturing operations
- HS diploma or equivalent
- Understand the fundamentals of relational database programming and system integration
- Fundamental understanding of variable digital print with grounding in traditional printing methodologies
- Familiarity with warehousing and distribution environments
