Telecommute Product Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 02, 2018

Job Summary

A telecoms provider is searching for a person to fill their position for a Telecommute Product Support Engineer.

Core Responsibilities of this position include:

  • Collaborating with customers, business teams, and development teams
  • Building upon and applying our deep technical knowledge and skills across product suite
  • Monitoring the network to handle any critical alerts in an efficient and timely manner

Must meet the following requirements for consideration:

  • Strong customer-focus, interpersonal and communication skills
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to assess problems and explain solutions
  • Continually looking to solve problems
  • Understand issues and requirements well in order to provide solutions
  • Outgoing and socially interactive
  • A team player looking to assist at any moment and to take the initiative

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