Job Summary

Are you the most efficient person you know? We're looking for a rock star
Director to lead our Operations Department! The goal of this role is to provide the
right planning, people, processes, and projects so our company can scale
infinitely.


Results (Expected Accomplishments)

* Oversee human resources

* Oversee project management

* Oversee our tech stack

* Oversee our project management system (Asana)

* Oversee our standard operating procedures (SOP's)

* Help plan, attend and execute team retreats

* Oversee company budget for tools, systems, people, and events


Responsibilities (Tasks associated with the Role)

* Plan our entire operations cadence by leading all strategy meetings for the year,
quarter, month, and week

* Implement our entire operations cadence by leading all execution meetings for
the year, quarter, month, and week

* Oversee the daily huddle meeting (conducted by the Operations Manager)

* Coordinate all performance reviews with the team

* Coordinate all weekly one-on-one meetings with team managers and their direct
reports

* Conduct second interviews with qualified candidates

* Optimize and maintain all standard operating procedures for all projects

* Optimize and maintain all onboarding and offboarding procedures

* Coordinate all onboarding and offboarding when we hire and dismiss

* Optimize the creation, maintenance, and posting of all job descriptions

* Oversee the accountability chart (org chart)

* Help conduct regular audits on employee performance and time management

* Conduct regular audits on employee projects and task management

* Monitor all tasks in Asana to ensure that deadlines are met across all
departments

* Oversee all payroll for employees

* Oversee payment of all independent contractor invoices

* Oversee payment of all affiliates

* Oversee all team retreats

* Oversee all booked travel for the team as needed

* Oversee all employee gifts and swag purchases

* Oversee all reimbursement for employees, as needed

* Oversee all meetings and maintain the company calendar

* Oversee Operations Manager and Systems Manager

* Audit and refine our systems for scalability and efficiency

* Contribute feedback on inefficient processes to move the needle

* Maintain a budget for Operations Department


Requirements (Expected Proficiencies)

* You are extremely organized, delight in the details, and you don't let little things
slip through the cracks

* You love analyzing numbers

* You can see the big picture and all of it's moving parts

* You can spot trends/inefficiencies and find solutions

* You're pleasant, but not a pushover

* You're extremely tech-savvy

* You're an effective communicator, especially in writing

* You have experience supporting online businesses - especially online courses,
coaching programs, or products

* You have experience leading remote teams in a startup or tech environment

* You're creative, design-focused, and stay on-brand

* You love people and truly care about their success

* You make it your mission to find ways to make other people happy

* You are comfortable working in a fast-paced and high-intensity environment

* Your personal and professional relationships are incredibly important to you and
you find great value in staying connected

* You would never utter the words That's not my job - instead you always jump in
to help, no matter what

* You welcome the opportunity to work on your own, but can easily switch gears to
work inside a team

* You love any and all opportunities to over-deliver on your commitments

* Your past employers would call you a natural go-getter. If you can do better work,
you will always rise to the challenge

* You are inherently compassionate and believe that most people are doing the
very best they can

* You jump at the chance to grow, both professionally and personally


This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.

Compensation
$83,200 - $93,600/year , based on experience


Community Influencer Team Perks

Our small team is full of talented and motivated rock stars who love logging in for work. But these perks help a little too...

* 6 Weeks Paid Time Off

* 8 Paid, Company Observed US Holidays

* Never work on your birthday!!!

* Amazing Health Insurance

* Work From Wherever

* Alternate Work Schedule

* Pre-approved education allowance

* Performance Bonuses

* Team events at amazing locations


We will be considering candidates for this Contract to hire opportunity who live in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Mississippi, Missouri, New Mexico, North Dakota, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, Vermont, Wyoming.


If you want to step into a role with a ton of potential, like to dig in and get stuff done and have an entrepreneurial spirit, this is the role for you! We're so excited for you and wish you the best of luck!