Telecommute Project Manager

Location: District of Columbia

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 11, 2020

This job expires in 9 days

Job Category: Project Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software development company is filling a position for a Telecommute Project Manager.

Core Responsibilities Include:

  • Supervise the operational and functional requirements for the Level II Application Services effort
  • Monitor all the activities of the HDS
  • Oversee the quality, connectivity, availability, deliverables and performance

Qualifications Include:

  • HDI Support Center Manager Certification
  • Optional (but preferred) Education: Bachelor’s Degree
  • Five (5) or more years of experience in: Automatic Call Distributors (ACD), Interactive Voice Response (IVR)
  • Five (5) or more years of experience in: Workforce management systems, Knowledgebase systems, Quality assurance applications
  • US Citizenship Required