Telecommute Retail Customer Care Specialist in the San Antonio Area

Job ID: Available for Members

Location: Texas

Compensation: Hourly

Staff Reviewed: Tue, Mar 17, 2020

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Seasonal

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A clothing company is in need of a Telecommute Retail Customer Care Specialist in the San Antonio Area.

Core Responsibilities Include:

  • Delivering legendary customer service by supporting customers via phone, chat and/or email
  • Troubleshooting and resolving a high-volume of contacts by navigating multiple systems
  • Assisting customers while accurately entering customer information, notes, messages and orders

Required Skills:

  • 6+ months experience within an inbound call center
  • Ability to attend 3 weeks of paid training
  • 19-inch or greater dual monitors with built in DVI connections
  • Quiet secure home workspace and the ability to be available to accept customer contacts for 8-hours
  • Demonstrated computer experience and technical troubleshooting acumen
  • A talent for critical thinking and problem solving