Job Summary

An entertainment and retail company needs applicants for an opening for a Telecommute Retail Customer Service Specialist in Crystal River.

Core Responsibilities of this position include:

• Acting as a front-line service professional and brand representative for the company
• Building customer loyalty and increase brand value
• Driving accurate and appropriate resolutions to problems with customer orders, accounts or other aspects of the customer experience

Qualifications for this position include:

• Must have a high school diploma or GED equivalent or be 18 yrs of age or older
• Standard telephone service (analog landline) with a wired jack near your computer
• Strong PC skills to include: internet, Microsoft Windows and Outlook
• Strong organizational, detail orientation and follow through skills
• Strong communication skills and a desire to build customer loyalty