Job Summary
A truck rental company is in need of a Telecommute Roadside Assistance Agent in Pheonix.
Must be able to:
- Provide exceptional customer service with a sense of urgency by identifying the problem, selecting and dispatching appropriate repair services
- Rationalize certain situations and make decisions based on reason and best judgment
- Diagnose mechanical issues and arrange service for the customer that will be time sensitive
Must meet the following requirements for consideration:
- Must enjoy helping people and love being rewarded for your performance
- Ability to thrive in a fast paced environment with a focus on quality and attention to detail
- Must have the perfect home-office free of distractions and background noise
- Must have a good understanding of U.S. geography
- Must be able to easily navigate between multiple screens