Job Summary
A moving equipment and storage rental company is seeking a Telecommute Sales and Reservations Agent in Austin.
Individual must be able to fulfill the following responsibilities:
- Take back-to-back, incoming calls from customers who need help with products and services
- Assist customers with quoting rental rates, sales and earning new business
- Provide customer service to existing business, such as making changes to reservations, answering questions, helping with customer concerns, and taking storage payments
Qualifications for this position include:
- Proficiency with keyboarding and computer skills
- Ability to navigate and use multiple computer programs at once
- Proven excellent verbal communication and listening skills
- Demonstrated general knowledge of U.S. geography
- Willingness to incorporate feedback to constantly improve performance
- Ability to learn and begin performing some of your job duties with customers the first week
