Job Summary
A cyber security solution provider needs applicants for an opening for a Telecommute Senior Designated Support Engineer.
Candidates will be responsible for the following:
- Supporting the cloud and on-premise security product deployments for assigned accounts
- Acting as a primary, single point-of-contact for assigned accounts
- Performing quarterly systems health checks and service reviews
Must meet the following requirements for consideration:
- Minimum 3 years’ experience in a Technical Support (tier 2-3) role
- Documented experience as Technical Account Manager
- Minimum of 3 years’ experience working with Cloud, Security or Network related products
- Demonstrated experience in working with Internet Security and Networking Technologies
- Knowledge of enterprise applications and Web Application Security (OWASP top 10) understanding
- All other requirements necessary for this position