Telecommute Senior Financial Services Client Escalations Manager

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, Feb 05, 2021

This job expires in: 4 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that provides wealth management products has a current position open for a Telecommute Senior Financial Services Client Escalations Manager.

Must be able to:

  • Handle escalated client situations
  • Assist in managing the day-to-day operations
  • Produce and report SLA and KPI reports for your team on a weekly basis

Skills and Requirements Include:

  • 5+ years of industry experience in a client-facing capacity with previous management experience
  • An understanding of financial services
  • Demonstrated leadership skills and experience
  • Ability to work well within a team environment and foster cross functional working relationships
  • Excellent interpersonal and communication skills, particularly in high stress situations

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