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Telecommute Senior Solutions Architect Specialist

Job is Expired
Location: Texas
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 05, 2022
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors, Masters

Job Summary

A global technology company is searching for a person to fill their position for a Telecommute Senior Solutions Architect Specialist.

Candidates will be responsible for the following:

  • Conducting one-to-few and one-to-many training sessions
  • Building deep relationships with senior technical individuals
  • Acting as a technical liaison between customers, partners, service engineering teams and support

Applicants must meet the following qualifications:

  • 5+ years of customer-facing contact center experience
  • BA/BS degree preferred or equivalent work experience required
  • Experience with scripting (e.g. python, java, c#, .NET, Node.js)
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP

COMPLETE JOB DESCRIPTION

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