Telecommute Senior Solutions Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sun, Apr 11, 2021

Job Summary

A legal services technology company is searching for a person to fill their position for a Telecommute Senior Solutions Engineer.

Core Responsibilities of this position include:

  • Fielding ongoing API and integration-related questions from key accounts
  • Troubleshooting internal integrations with our development team
  • Assisting Customer Success with lender onboarding

Position Requirements Include:

  • Experience with sales, specifically related to integration consulting
  • 6+ years in a technical support, sales engineering, solutions architect, or web development position
  • Demonstrated familiarity with REST APIs
  • Ability to troubleshoot and fix HTML, CSS and basic Javascript issues
  • Ability to build strong relationships with customers by providing thoughtful consultation on technical issues
  • Customer service mindset, able to handle objections from customers and escalate situations appropriately

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