Job Summary
A legal services technology company is searching for a person to fill their position for a Telecommute Senior Solutions Engineer.
Core Responsibilities of this position include:
- Fielding ongoing API and integration-related questions from key accounts
- Troubleshooting internal integrations with our development team
- Assisting Customer Success with lender onboarding
Position Requirements Include:
- Experience with sales, specifically related to integration consulting
- 6+ years in a technical support, sales engineering, solutions architect, or web development position
- Demonstrated familiarity with REST APIs
- Ability to troubleshoot and fix HTML, CSS and basic Javascript issues
- Ability to build strong relationships with customers by providing thoughtful consultation on technical issues
- Customer service mindset, able to handle objections from customers and escalate situations appropriately