Job Summary

An IT solutions provider is seeking a Telecommute Services Business Analyst in Baltimore.

Must be able to:

• Prepare required accurate and timely services quotes, using word
• Expedite salesforce cases and Updating notes in system
• Search for accurate item code numbers

Skills and Requirements Include:

• Experience level 3 to 5 years
• Knowledge of Salesforce
• Ability to solve practical problems
• Formal communication skills
• Ability to coordinate with various entities at the same time
• Ability to effectively establish rapport, present information and respond to questions from managers, and internal clients