Job Summary

A software company is filling a position for a Telecommute Software Account Manager in Des Moines.

Core Responsibilities of this position include:

• Educating and training clients on our software and philosophy
• Responding to client support requests
• Diagnosing and troubleshooting technical issues

Required Skills:

• Eye for detail and excellent communication skills (written and verbal)
• Flexible, methodical, and able to think of alternative routes to problem solving
• Personable, reliable, and hard working with a positive outlook
• Good understanding and quick learner of computer systems, mobile devices, and technology in general
• Hands-on experience with the macOS environment and Microsoft Excel