Job Summary
A software company is in need of a Telecommute Software Customer Success Manager.
Core Responsibilities of this position include:
- Creating and driving change to improve the customer experience and value
- Promoting awareness of the latest innovations
- Identifying efficiency and effectiveness gains
Applicants must meet the following qualifications:
- Ability to travel – 20%
- Minimum 3 years’ experience working in Account Management
- Previous experience managing B2B customer relationships with a SaaS product
- Proven ability to engage across corporate functions
- Proven track record of establishing yourself as a strategic trusted advisor to clients
- Proven track record in building, supporting, and maintaining strong customer relationships