Telecommute Software Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Saturday, March 03, 2018

Job Category: Account Management

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A software company is in need of a Telecommute Software Customer Success Manager.

Core Responsibilities of this position include:

  • Creating and driving change to improve the customer experience and value
  • Promoting awareness of the latest innovations
  • Identifying efficiency and effectiveness gains

Applicants must meet the following qualifications:

  • Ability to travel – 20%
  • Minimum 3 years’ experience working in Account Management
  • Previous experience managing B2B customer relationships with a SaaS product
  • Proven ability to engage across corporate functions
  • Proven track record of establishing yourself as a strategic trusted advisor to clients
  • Proven track record in building, supporting, and maintaining strong customer relationships